To contact us - please fill out the form at the bottom of the page. Ensure you read our frequently asked questions below in case the answer to your query lies there!
For package tracking please visit our tracking page. Note that tracking information may take a few days to update.
Have another question or query? Feel free to contact us and we will do our best to help!
Please read below to see if your question can be answered:
How do I track my order?
Please refer to our tracking page for information on how to track your order.
How long does shipping take?
We source our products globally to allow us to find the best variety of products, at competitive prices. Products with high demand will take 2-5 days to process and 12-25 days for delivery.
I ordered multiple items, why did I only receive one?
We have multiple manufacturing sites, some of which only focus on creating specific items. Due to this, it is possible that you may receive an item separately from the rest of your ordered products.
Rest assured if all items from your order do not arrive at once, the rest of your order is on its way!
Additionally, if you order multiple quantity of the same product it may arrive in separate packages so we can pass on savings to you!
Will there be a shipping confirmation once the order is placed?
We will update you with a tracking number through email approximately 2-5 days after you place your order.
Do you ship internationally?
Yes, we offer FREE worldwide shipping!
How can I contact you?
You can contact us by emailing firstname.lastname@example.org or filling out the form here
Will you be adding more products?
We are focused on sourcing the best products our customers, as a result, we are constantly researching and adding new quality products to our store
How do you ensure the quality of your product?
We have a dedicated sourcing team that works directly with manufacturers abroad. We test everything before we send it to you.
How to order?
1. Go to the item page of the product that you would like to order.
2. Select the quantity of items that you would like to order and click “Add to Cart”
3. Click "Check Out" in the pop up window.
4. In the new page, please fill in your information (Email, Name, Shipping address) and then click "Continue to Shipping Method"
5. Click "Continue to payment method" on the next screen
6. Then fill in your credit card information (or PayPal) and click "complete order" to finish the transaction.
202/37 Barrack St, Perth WA 6000