HOW LONG WILL DELIVERY TAKE?
- Total time: 14-25 BUSINESS days approximately, depending on your location
- Processing time: up to 3 BUSINESS days
- Shipping once sent:
USA: 12-16 BUSINESS days
Europe: 16-25 BUSINESS DAYS
Rest of World: 12-25 BUSINESS DAYS
Coronavirus update: Potential delays on orders of 1-2 weeks + . The situation is changing daily and highly depends on the regulations put in place by the local government of your country so unfortunately we can't provide exact estimates at this stage.
On the rare occasion that your item goes missing or shows up late (i.e. more than 5 weeks have passed) please contact us. If it has been lost in transit we will ship you a new one immediately! We pride ourselves on customer service and will reply in a timely fashion to resolve any issues ASAP.
Divinely is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page and file with local police if you suspect it is in fact stolen. If you have any further questions on how to do this please reach out to our customer support team at email@example.com
DOES DUTY TAX APPLY?
In most cases duty tax does not apply because the total order cost is small. Note that it is the customers responsibility to check with local customs and to pay duty tax if it applies.
CANCEL MY ORDER?